EEZYCOM CAREDrastically reduce the number of patient no-shows by using our special tool for hospitals, dental offices and healthcare facilities. With Eezycom - Care, care institutions can notify their patients of an appointment in a friendly way. This is done automatically via a personal telephone message, SMS message, WhatsApp, e-mail or letter. Patients can furthermore confirm, cancel or reschedule an appointment using our tool.
The Care-tool can be used for:
- Appointment reminders
- Informative call regarding exact meeting location
- Informative call regarding required documents
- Reminder to fast prior to appointment
- Scheduling appointments
- Quality control surveys
- Collect no-show costs
Segment your patients based on different patient profiles per clinic. This way you can deploy the right mix of communication channels.
Scheduling appointments via your mobile phone
We publish a mobile phone number on the hospital's website. The patient sends the message "meeting with relevant clinic" via WhatsApp or SMS. The patient then receives a link for a potential appointment.
You can also use the Care-tool for appointment reminders via WhatsApp or SMS. The patient can also indicate how they wish to receive confirmation of the appointment. After the appointment has been confirmed, both the patient and hospital are informed.
Hospitals often send letters by post. In making the transition to digitisation, we can also print a QR code on the letter if you like. The code can, for example, include a link to the portal where the patient can make an appointment.
Benefits when using the the Care-tool:
- Increased patient satisfaction
- Better patient planning
- Shorter waiting lists
- Better registration
- Innovative resources used efficiently
- The tool can be customised per department or speciality