EEZYCOM 24x7 INBOUNDProvide 24/7 accessibility where customer are helped quick and effortlessly. This is possible with our inbound solution. Your customer will, for the large part, receive automated support. From digital payment options to providing meter readings. To making appointments or being forwarded to your customer support department.
Calling customers can be segmented according to your company policy. Thanks to our solution, you know who is calling, what they are calling for and what further action is required. Your customers receive information or get in touch via understandable menu options. The menu options operate by entering the numbers or by voice command.
Benefits when using 24x7:
- Better functioning of employees in the customer support department
- Fully accessible, 24 hours a day, 7 days a week
- Increased customer satisfaction
- Automatic enhancement of your customer database with contact information
- Fast and easy deployment alongside your existing infrastructure