3CX - Your Communications System

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers - anywhere, anytime.


Here is a breakdown of why 3CX is the solution for your business:

      Telephony: Web client and mobile apps for remote working

      Video: Included in your system, no add-ons needed

      Live Chat: Talk with your customers in real time via your website or WhatsApp!

      SMS: Allow your customers to interact with you instantly

      Integrations: CRMs and Microsoft 365

      Low Cost: Save on your phone bills, add ons and hardware

      Flexible: Keep your numbers, choose your phones and your provider

      Secure: 3CX includes advanced security features

      Install anywhere: Hosted or on-premise, MiniPC, Hyper-V, VMware or KVM!

      Backed by the vendor, supported by us

      600,000+ customers globally


You can trial a fully equipped 3CX System today! 3CX

Our team will gladly give you a quick demo and answer any questions!

3CX Apps & Features

3CX enables you to take your extension with you wherever you go. With apps for Android, iOS, web browsers and Windows, you are guaranteed to be kept in the loop, always and everywhere. What’s more, customers can instantly reach you directly from your website with the 3CX Live Chat and WhatsApp integration.

3CX Apps for Android & iOS Device

      Make and take calls from anywhere

      Video Conferencing

      Instant Messaging and Chat

      Answer WhatsApp messages

      Conference Calls

      Free VoIP calls with your smartphone

      Encrypted and Secure

User-friendly Web Client / Desktop Apps

      Work from anywhere - multifunctional web app with inclusive UC features

      Call from your browser, control your IP phone or smartphone

      Answer customer queries from live chat, WhatsApp and SMS from one interface

      Video conferencing at the click of a button

      Native Desktop App for calls

      Launch calls directly from your CRM

      Integrate seamlessly with Microsoft 365

      View the status of your colleagues

3CX Live Chat: Next Level Customer Communications

      Chat with your customers on your website

      Create Chat queues

      Answer from your webclient or 3CX App

      Transfer chats to other team members

      Elevate a chat to a call or a video with a click

      Chat reporting available

      Chat monitoring feature for Managers!

WhatsApp Integration

      Manage WhatsApp messages directly from one platform

      Messages are logged, to ensure no response violates company policies

      Staff do not need to give out their personal WhatsApp numbers

      Chat conversations are logged centrally

      WhatsApp messages can be sent to a queue of agents to share the load

Send & Receive Business SMS / MMS

      Send SMS / MMS to your customers

      Route SMS to multiple agents so no message goes unanswered

      Keep personal mobile numbers private

Integrated Video Conferencing

      Free for up to 250 participants

      Initiate with a single click

      Video conference dial-in

      Create as a conference or a webinar

      Remote control assistance for quick & easy troubleshooting

      Pre-upload PDFs before meetings

      Includes a whiteboard

      Share your screen

      Polling tool

      Record your videos

      Includes chat

The 3CX Call & Contact Center

With 3CX you get advanced call center features. Increase your customer service, sales, boost productivity and offer support with 3CX’s contact center technology.

      Switchboard and wallboard

      Call Center Reporting – user activity, team queue, SLA and more!

      Queue Strategies and real-time statistics – round robin, hunt by threes and more

      Call & Chat Monitoring available for Managers

      Integration with Microsoft 365

      CRM integration with popular CRMs – Salesforce, Freshdesk and more

      3CX CRM API to develop your own CRM integration

      Call Recordings

      Hot Desking

      Create your own call flows with 3CX CFD

Slash Costs

With 3CX, your ongoing telco costs will be reduced significantly.

      Decrease your Phone Bill by up to 80%

      Licensing based on number of simultaneous calls and not extensions

      Make free interoffice calls and branch calls

      Free calls to remote workers with web client and iOS / Android apps

      Use prominent SIP trunks to reduce outbound call charges

      Eliminate 800 number phone bills with WebRTC integration

      Use International DIDs & IP Telephony so customers can call in at competitive rates

Security & Backup

When it comes to VoIP security, 3CX sets the standard. 3CX’s inbuilt security features have been exclusively developed to protect your PBX system from attacks.

      Increased secure web server configuration

      Automatic detection & blacklisting of SIP attack tools

      Global IP Blocklist automatically updated for participating PBXs

      Traffic to 3CX apps is encrypted via the 3CX Tunnel

      Voice traffic is encrypted via SRTP

      Automatic generation and management of SSL certs

      Qualys labs A+ rating and Immunilabs A Rating

      Automatic failover for instant backup

      Encryption between browser and the website ensured via HTTPS

      Limit access to 3CX management console based on IP

Call Flow Designer

By utilising 3CX’s Call Flow Designer you can handle incoming calls effectively, efficiently and much faster. Here are just a few examples of how 3CX can improve your customer service:

      Call routing based on customer authentication

      Automatic outbound dialler

      Callback scheduler

      Credit Card Authentication

      Phone Orders


      Automated Text to Speech & Speech to Text in 120 languages

CRM Integration

3CX CRM integration can improve customer satisfaction, increase staff productivity and save you time. It supports all major CRMs including Salesforce, Microsoft Dynamics, Hubspot and more!

This is how it can help you:

      Call journaling

      Creates a new customer record for new numbers

      Saves agents time searching

      Chat journaling when using 3CX Live Chat

      Call logging in your CRM records - even when using 3CX Apps!

Hotel PBX

3CX’s hotel module enables you to provide high-end service, minus the cost. The Hotel Module is optimised for internal and guest communication with features such as:

      Check-in/out of Guests

      Sets extension to match guest name

      Billing of external calls

      Scheduling of wake-up calls

      Blocking of external calls in vacant rooms