Featured product: EEZYCOM™ Dialer


EEZYCOM™ Dialer is a 10FORIT product companies use for optimal digital communication with customers. The tool is used by various organisations to increase call-centre efficiency, as extra contact support during a large (ad hoc) project, or to handle full mass dialing for debt collection.

EEZYCOM™ Dialer allows companies to contact customers more efficiently via telephone, making automated customer-oriented communication easier. Our Dialer predicts how many concurrent outgoing connections are needed to serve the number of available agents. When connected, it only transfers calls that need to be handled by an agent.

Our product can call multiple people simultaneously. Customer service employees or call-centre agents don’t have to dial the numbers themselves or wait for people to answer their phones. EEZYCOM™ Dialer only forwards a customer through to an employee when direct contact has been established. Not when the call has been put to voicemail, or if the line is currently busy. And through the use of whisper technology, CallerID and/or CTI, employees know exactly which customer he or she is about to be connected with.

Whisper technology is a function in which EEZYCOM™ Dialer ‘whispers’ a notification into the available call-centre agent’s ear, letting him or her know which customer is being forwarded. Meanwhile, the customer only hears the message: “One moment, you will now be forwarded.”

Rob Veenman, consultant at 10FORIT, about the EEZYCOM™ Dialer:

“Our Dialer is incredibly flexible, besides possessing the standard functionalities of this application, overall we offer our customers bespoke service. The system is fully customized to suit the customers’ wishes, and of course we offer our advice during this process as well. In addition, our implementation time is short so companies can quickly get to work using the Eezycom Dialer. Our Dialer is suitable for all telephone exchanges and is easy to implement”.

EEZYCOM™ Dialer is currently a popular tool in both Belgium and The Netherlands. EEZYCOM™ Dialer can be seamlessly integrated with other 10FORIT products, such as EEZYCOM™ Pay and EEZYCOM™ Wordcloud for an optimal omnichannel solution.

For communication-based projects where one-time calls must be placed to customers, Eezycom Dialer can offer a fine solution, thanks to its speedy set up implementation.

Want to know more?

Would you like more information about the EEZYCOM™ Dialer or request a pilot? Please contact Michelle Filbri through

View a short introduction video about EEZYCOM™ Dialer below.

Michelle FilbriFeatured product: EEZYCOM™ Dialer

Credit Expo Nederland

On Thursday, November 3rd, it will all come together; For the fifth time, 10FORIT will be present at the Credit Expo in the NBC Congress Centre in Nieuwegein. The largest knowledge and networking event for the Credit Management sector in the Netherlands.

During the fair we will be presenting at 10:30, alongside Janssen & Janssen Bailiff and Collections. We invite you to attend the session “No standard solution, but best collection practices for optimum results!”.

Every person is unique. Every client-debtor has a different story. If you want to get optimal results from collection efforts, than a standard approach is no longer sufficient. Janssen & Janssen Bailiff and Collections believe that you can move people to pay through a different approach. By triggering motivation among debtors, you can create a change in their behavior. They aim towards motivated collections and apply several customized solutions, such as communication solutions from 10FORIT.

Interested? See you on November 3rd at the Nieuwegein Business Centre in Nieuwegein, stand #38.

Use the following link to register for free. Please use code: FIT2016

We hope to see you there!

Daan RoetCredit Expo Nederland

Credit Expo Belgium

10FORIT will be at the trade show on Thursday, October 20th: The Credit Expo in Leuven is the #1 trade fair in the field of credit management for the Belgian market.

Credit Expo is a trade fair in the field of credit management and related products and services. Credit Expo brings supply and demand together in an inspiring environment via a trade fair. This one-day event is combined with a high-quality seminar program, consisting of expert sessions, case studies and product presentations.

We will be presenting together with Solvado at 10:30 during the fair. We hereby invite you to attend the session “Proper contact with your customer: The remedy against defaulters”.

Tired of the excuse, “Oops, have I really not paid the bill yet?” Tired of hearing that your bill never arrived to begin with? Or want to get rid of cash flow problems created by customers who don’t respect your payment terms? Maintaining customer contact is the key to successful collections. How can you best reach your customers?

Solvado has taken care of credit management processes for various organizations. Solvado’s Bart Goossens outlines the best practices during this session, outlining how to make credit management processes successful and efficient.

Interested? We look forward to seeing you on October 20th in the Brabanthal in Leuven, stand #29.

Use the following link to register free of charge. Please use code: FIT2016

If you are unable to visit the fair, we would still like to make an appointment to visit your company.

Daan RoetCredit Expo Belgium